[skip to main content]

Terms & conditions

Payment

We accept Visa, Mastercard, Maestro, Switch and Solo
All online orders payed by credit/debit card must be delivered to the supplied address. Items priced online must be paid for by credit/debit card.  Payment by an other method must be quoted over the telephone.

Prices

Prices listed online may differ from any trade price list or any quote given over the phone. 
All prices are subject to change at any time.
Prices displayed are subject to VAT at 17.5%

Product Details

Our best efforts are made to ensure that all item descriptions are accurate.  We may change descriptions at short notice without notification.
Due to the nature of the products we sell, sizes and dimensions may not be completely accurate and can differ slightly between different batches.

Delivery of Goods

All orders made before 3.00pm on any working day will be dispatched same day.
We use a leading national courier to deliver your goods next day.
If your delivery address qualifies for our local delivery service, your order will be delivered the following day or same day if ordered before 9.00am.
For more details and pricing, please see our Delivery page.

Receipt of Goods

It is the customer's responsibility to make sure a correct delivery address is given.  We take no responsibility for incorrect delivery address given to us.
Goods must be signed for at point of delivery and it is the customer's responsibility to ensure to correct amount of goods are signed for.
Damaged or missing goods must reported to us within 3 working days of receipt of goods.