Dear all at DC Iron,

People are very quick to complain, but rarely share good news, so I think it’s time I did. I have made three orders with DC Iron since we embarked on doing our own shop fit using scaffold poles, and I have to say that the service you provide is second to none. My first order arrived the next day and was 100% correct, the second was the same, and I have just made a third order.

The staff on the phones are polite and really helpful. Overall, fantastic service – well done, and thank you.

Regards, Tim

_____________________________________________________________________________________________________________________________________________________
 
Hi, my name is Mr Mckinnie and I wanted to thank the team at DC Iron on the super speedy delivery when ordered yesterday but delivered today, I am very greatful for that. I will be continuing to use your service with lots of regular orders to come
 
All the best
S.Mckinnie
 

 
Very pleased with our order and service received. 
 
Thank you. 
 
Jess Ward
 

Good Afternoon
I am writing to say how very pleased we are with the items we ordered from yourselves just yesterday.
Excellent service and well made products..
Very many thanks.
Regards
Julie and Arthur Ash,ore
 

 
excellent service once again, many thanks Phil 
 

Dear Sir
 
All of the handrail parts turned up today less than 24 hours after the order, fantastic service,
 
Many Thanks
 
Anthony Walpole Walpole Design and build ltd

Morning
 
Thank you for the prompt delivery of my order
 
I've beem very impressed with the service I have received from your company, from the helpful call from phil in customer service yesterday to the prompt safe delivery of the good this morning, really well done and much appreciated.
 
Kind Regards 
 
Carole

Hi
 
Goods received today with thanks, You have provided a great service, much appreciated
 
Regards 
 
Jerry

I would just like to thank the people at DC Iron for the quick, professional and friendly service that i received on my first order, Especially Phil who was easy to deal with and answered all the questions I could fire at him!
 
Made my order Tuesday afternoon, was with me Wednesday, better than amazon prime! will defintely be calling again.
 
Cheers Guys
 
RS Fabrication
 
 

Hi
 
Thanks for your awesome post tops, they are fab and look great
 
Kind Regards
Mark
 

 

Thank you for your very rapid delivery it was actually delivered yesterday, very impressed and will be sure to use you again

Thanks again 
Kind regards 
 
Jonathan 

 

Thank you,

Top marks for speed and communication. You put Amazon to shame, well done.
Best regards
Chris 
Fabrication Manager


Thanks for your excellent service .I am very impressed.

 Regards. Geoff Clarricoates.


The world is uptight - there is no slack, IF you can find any, its the wrong place & the wrong time lol.

When a bright light is found(even if only for a moment) it deserves a moment to say Thankyou!

Your sales staff are pro-active, friendly, efficient & knowing - which is useless without the rest of the cogs -

in a well oiled machine. VERY competitive pricing/Excellent products/Good courier service, what more can I say, other than

Thankyou to all, for the work behind making my experience a pleasure!

                                                     Mick NR28 June 2018.


Hello and good morning.
 
I feel that I have to compliment you on your exemplary service. Brilliant.
 
Having only placed the above order late Sunday night. The goods have arrived at 8:30 this morning.
I will certainly be recommending and using your services again.
 
So once again congratulations and keep up the great service. 
A Merry Christmas to you all.
Thank you.
 
Kind regards
Huw Jarrett

 


 

I just got my first order from you could not be happier thanks I hope to deal with you again thank you

Linda Crichton


 

Hallo DC,

From time to time I find it necessary to write complaining letters to suppliers/manufacturers of various goods. In this case the reverse is the case as I think it’s nice to keep a balance.
The order I placed (no SO*****) recently was promptly delivered and quite frankly the goods were much better than I had anticipated despite your good illustrations; I had simply expected more flimsy products bearing in mind the price. The items have now been incorporated into a pair of iron gates and they have been transformed from plain prison-like fabrications into much more attractive things. Your products are astonishing value for money and probably the best value I’ve ever had.
Yours sincerely,
L.P.Knight.


 

Dear DC Iron,  

At 14.15 yesterday 14th February, I made a telephone order to your company. At 10.15 today 15th February my order was delivered.

Such efficiency is rare to find these days.  Coupled with the ordered goods being to a high standard and as described in your catalogue, you are to be applauded. 

I think you should to run the country.

Kind Regards

 

P Woolmer Feb 2013

 


 

Hi there DC Iron,

Exellent service, ordered late friday,items with me monday morning all present and correct.The  enquiry made before the order was placed was dealt with professionaly and well informed.

Many thanks.

Pete Tapson, Pembrokeshire. March2013

 


 

Dear Sales,

Once again thanks for a friendly and professional ordering system and the super fast delivery of your high quality items. Once again was a pleasure to deal with you

 

Regards

Paul Polegate of Sussex March 2013

 


 

Dear Sir,

What a great service your company offers. It was so easy to use your comprehensive website to order the items I needed and the super fast delivery of the order. Couldnt believe it when it was delivered the next morning.

You have an excellent company with excellent products and superb service

 

many thanks

Ged O Connnor of Teeside April 2013

 


 

Dear DC Iron,

 I would like to thank you on a superb and remarkably fast service, I have never dealt with your company before but will definitely come back again ....
 
 Thank you Mark Bowden..Mid Glamorgan June 2013

 
 
Dear Paul @ DC Iron,
               
Just a word to thank you and your Company for such excellent service.Your website is easy to negotiate and the catalogue you sent me is very good.
When I was concerned about the delivery of my order you contacted the courier to reassure me and when I had difficulty fitting the black plastic end caps to the 33.7 mm O.D. galvanised tube you kindly sent me some grey ones that were easier to fit. Many thanks.
I will certainly  mention D.C.Iron to my friends and if I need any more of your products will be in touch.
Kind Regards,
R.E. Hagger. June 2013
Hi DC
 
Many thanks for sorting the bars. Cannot thank you enough for your prompt action. Will recommend your company and we will use you again if we need ironwork parts again.
 
Geoff Sellers  Devon September 2013
 

Hi DC Iron
Great Service and products received today.
Thanks
Sally Mcleod…. Newport

 


 

Hi, 
I have been very impressed not only with the quality of material DC Handrails and Ironwork Parts provide but also with your excellent service in dispatching and delivering goods the next day.  I will certainly be recommending you to other fabricators.

Thanks once again

James Smith - Cornwall