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Privacy

Update 23rd May 2018: DC Handrails & Ironwork Parts Ltd have always taken your data and privacy with the utmost respect, security and only use it for necessary means. However, since the General Data Protection Regulation comes into play on the 25th May 2018, we are required to make some changed to this privacy policy. 

About

DC Iron is a trading name of DC Handrails & Ironwork Parts Ltd, a registered company in England with the company no. 4169172. From here on in 'we', 'us' and 'DC Iron'  are used to refer to DC Handrails & Ironwork Parts Ltd. 

Why we collect personal data

In order to provide a service and fulfill any obligations to you it is necessary for us to collect and process personal data. The EU General Data Protection Regulation (Regulation EU 2016/679), (GDPR) sets out in law a number of different reasons why a company may collect and process your personal data.

This includes: 

  • Contractual oblications - for us to fulfil an order, quotation or other request from us, we must collect information such as contact names, and address as a minimum 
  • Consent - If you have subscribed to an e-mail newsletter, or opted in to receive the newsletter while completing an order.
  • Legitimate interest - If you have been a customer of ours, or requested information from us we take this as legitimate interest to send you direct mail. We may also, collect data to identify potential customers that match our customer profile to send direct mail. 
  • Legal complicance - In certain situations the law requires us to collect and process your data to comply with our legal or regulatory obligation. For example, we can pass details of fraudulent transactions or other criminal activity affecting our business to law enforcement.

Information we may collect about you

Identity data - 

DC Handrails & Ironwork Parts Ltd uses 256 bit SSL encryption technology  to protect sensitive or personal information used on this site.  This is identified by the secure padlock icon in the bottom of your browser, please check for this when entering sensitive information.

We will collect information such as invoice address, delivery address, e-mail address, telephone number and credit/debit card details.

We will use this information to:

Process your order
Contact you regarding your order if required
Contact your for our own internal marketing purposes via the appropriate method or notify you of any changes to our website.

You have the option to not receive any marketing e-mails from us.  We will not sell, share or give away your information to third parties without your permission.

All the information we collect complies with The Data Protection Act 1998 and the Privacy and Electronic Communications Regulations 2003.  You can request any information we hold about you by contacting us in writing.

Our Site uses 'cookies' which are small pieces of information stored on your computer’s hard drive by your browser. This allows us to recognize you and to provide features to make your use of the site easier and quicker to use.

We do not store customer credit card details nor do we share customer details with any 3rd parties