Update 12 December: Please be aware that due to postal strikes, backlogs of deliveries from other retailers' black friday promotions, and now weather disruptions, all couriers have extremely high demand in this Christmas period. As such, please allow 48 hours for delivery and check your tracking info before reporting an issue. Our advisors are typically not able to give updated info before 48 hours except what is shown in the tracking due to the overwhelmed customer service agents at the couriers. 

As a company with high levels of customer service, we are doing everything we can to utilise other couriers to deliver your order. Please be patient with us as we deal with issues beyond our control. 

During the Christmas Period our offices will be closed from 2pm Friday 23rd December 2022 until Tuesday 3rd January 2023 at 8.30am.

Any online orders placed during this period will not be dispatched until 3 January 2023.

Order Date Estimated Delivery Date
Wednesday 21 December 2pm (last recommended day before Christmas)  Thursday 22-Friday 23 December
Thursday 22 December 2pm  Friday 23 December or Wednesday 28 December
Friday 23 December (close at 2pm. No courier collections, please call for urgent queries) Wednesday 4 January 2023
24 December - 2 January CLOSED - Order online 24/7
Wednesday 4 January 2023
3 January re open at 8.30am. Order cut off for same day dispatch estimated 12pm.
Wednesday 4 January 2023


Delivery date above based on standard next day delivery service to most of UK mainland. Remote areas such as Scottish Highlands, Isles and Cornwall will require earlier ordering. Our Next Day service is not guaranteed and due to the high delivery volumes before Christmas, some deliveries may be delayed.

Please note: There may be a backlog of orders on our return and some orders may be delayed. If you have an urgent order, please call us on 0191 488 1112.

If there are any customer service issues, please send an e-mail to sales@dciron.co.uk or leave a voicemail on our phone system and we will pick it up on our return in the new year.

We wish you a Merry Christmas & Happy New Year from all the team at DC Iron.