Dear all at DC Iron,
People are very quick to complain, but rarely share good news, so I think it’s time I did. I have made three orders with DC Iron since we embarked on doing our own shop fit using scaffold poles, and I have to say that the service you provide is second to none. My first order arrived the next day and was 100% correct, the second was the same, and I have just made a third order.
The staff on the phones are polite and really helpful. Overall, fantastic service – well done, and thank you.
Thank you for your very rapid delivery it was actually delivered yesterday, very impressed and will be sure to use you again
Top marks for speed and communication. You put Amazon to shame, well done.
Thanks for your excellent service .I am very impressed.
Regards. Geoff Clarricoates.
The world is uptight - there is no slack, IF you can find any, its the wrong place & the wrong time lol.
When a bright light is found(even if only for a moment) it deserves a moment to say Thankyou!
Your sales staff are pro-active, friendly, efficient & knowing - which is useless without the rest of the cogs -
in a well oiled machine. VERY competitive pricing/Excellent products/Good courier service, what more can I say, other than
Thankyou to all, for the work behind making my experience a pleasure!
Mick NR28 June 2018.
I just got my first order from you could not be happier thanks I hope to deal with you again thank you
From time to time I find it necessary to write complaining letters to suppliers/manufacturers of various goods. In this case the reverse is the case as I think it’s nice to keep a balance.
The order I placed (no SO*****) recently was promptly delivered and quite frankly the goods were much better than I had anticipated despite your good illustrations; I had simply expected more flimsy products bearing in mind the price. The items have now been incorporated into a pair of iron gates and they have been transformed from plain prison-like fabrications into much more attractive things. Your products are astonishing value for money and probably the best value I’ve ever had.
Dear DC Iron,
At 14.15 yesterday 14th February, I made a telephone order to your company. At 10.15 today 15th February my order was delivered.
Such efficiency is rare to find these days. Coupled with the ordered goods being to a high standard and as described in your catalogue, you are to be applauded.
I think you should to run the country.
P Woolmer Feb 2013
Hi there DC Iron,
Exellent service, ordered late friday,items with me monday morning all present and correct.The enquiry made before the order was placed was dealt with professionaly and well informed.
Pete Tapson, Pembrokeshire. March2013
Once again thanks for a friendly and professional ordering system and the super fast delivery of your high quality items. Once again was a pleasure to deal with you
Paul Polegate of Sussex March 2013
What a great service your company offers. It was so easy to use your comprehensive website to order the items I needed and the super fast delivery of the order. Couldnt believe it when it was delivered the next morning.
You have an excellent company with excellent products and superb service
Ged O Connnor of Teeside April 2013
Dear DC Iron,
Hi DC Iron
Great Service and products received today.
Sally Mcleod…. Newport
I have been very impressed not only with the quality of material DC Handrails and Ironwork Parts provide but also with your excellent service in dispatching and delivering goods the next day. I will certainly be recommending you to other fabricators.
Thanks once again
James Smith - Cornwall